1. How Lumos Secure Area be created?

Lumos Secure Area will be created automatically during backup. Lumos Secure Area is a hidden partition located at the end of your hard drive, this partition may be invisible to Windows and its application.

2. Why my last partition size get reduced after backing up my system?

To make the restoration easier and more quickly, the backup image will be stored in your local hard drive and Twins Backup will allocate space in the last partition.

3. When my system crash, how can it recover my system?

Twins Backup has a tiny pre-os system that will still work even when Windows crash. Just press F4 at the computer startup to call the pre-os system up, so you can recovery your system even when it crashed.

4. How to backup my system more quickly?

Twins Backup can backup your system hot in Windows. But if other application is occupying most of system resource, the backup process will take more time as you expected. Please close all other application during backup.

5. How Twins Backup ensure safe storage of the backup image?

The backup image is stored into Lumos Secure Area, which is an hidden partition that is invisible in Windows, cannot be deleted by other application and is inaccessible for virus, trojan.

6. Does Lumos Secure Area need to be created manually?

No, Lumos Secure Area will be created automatically during backup.

7. Why my hard disk size shows reduced in BIOS after I backed up my system？

Twins Backup will create Lumos Secure Area to store backup image. It is marked as Hidden Protected Area so even BIOS cannot see this area. This is the most safe way to keep your backup image untouched by virus or trojan horse.

8. Can I restore system if I have resize the system partion after backup?

You can restore your system only if you enlarged the system partition.

9. Can I install Twins Backup into the last partition?

No, you cann't.